About

Mixed-methods UX Researcher with eight years of experience shaping products at the intersection of complex systems and the people who use them. I care most about the moments where understanding breaks down — where a product loses someone, or where it could have built trust and didn't — and I work to make those moments visible and fixable.

At Microsoft, I've led foundational, exploratory, and evaluative research across Azure, AI Foundry, and VS Code. That work has influenced product strategy and feature direction, and has reached further than I expected — into partnership decisions, acquisitions, and how leadership thinks about where to invest in emerging areas.

My approach is pretty simple: listen carefully, find the patterns across what people say and what they actually do, and turn that into something teams can act on. I don't default to a method — I design for the question, whether that means spending time in the field, running structured usability work, or scaling unmoderated research when speed matters. I work closely with product, design, and engineering to make sure research is inside the decision, not beside it. I also design and facilitate workshops across the full spectrum — custom sessions to help teams tackle specific problems, large-scale training and onboarding for new employees, and facilitation work with senior leadership on strategy.


At the heart of my work is a consistent question: how do people come to understand, trust, and feel capable within a product? I'm drawn to that moment — when something complex becomes clear, when a user moves from hesitation to confidence — and I think about how to design research that keeps that experience at the center, whatever the product or problem.

Outside of work, I'm continuing to invest in my own growth — I've been accepted to a PhD program and am being intentional about the right path forward. In the meantime I'm taking a UI/UX for gaming course this August to sharpen my design and storytelling skills and expand into a domain I find genuinely exciting. The course also has a strong focus on storytelling and narrative design — something that resonates personally, as writing has always been one of my interests; It's an area I already bring to my UX work and am excited to develop further.